When the BBC runs podcasts on AI discovery, it’s no longer experimental. It’s operational.
AI-powered search isn’t coming. It’s already reshaping how customers find, evaluate and choose brands.
This is no longer a trend to monitor. It’s a structural shift to plan for.
For 20 years, visibility followed a predictable model:
That model is breaking.
Google AI Overviews, ChatGPT, Perplexity and Claude now compress the journey. Users ask a question and receive a synthesised answer, often without clicking through.
The battleground is no longer the search results page, it’s the generated answer.
You’re absent if your brand isn’t cited or referenced.
SEO optimised for position.
GEO, AI Search, AEO, LLM Discovery (choose your acronym) optimises for inclusion.
The strategic question has changed:
Not “Are we ranking?”
But “Are we part of the answer?”
That requires four shifts.
You can’t manage what you can’t see.
Brands need to understand:
AI answer share should now sit alongside rankings and traffic as a core KPI.
Generative engines prioritise content that is:
Keyword padding won’t win. Citable clarity will.
AI systems can’t cite what they can’t parse or trust.
That means:
AI visibility is now partially a technical discipline.
Traditional metrics are lagging indicators.
Forward-looking brands are tracking:
This isn’t a reporting tweak.
It’s a redefinition of visibility.
When AI discovery hits mainstream media, it stops being a search-team topic.
It becomes a brand, media and performance issue.
In recent audits, we’ve seen double-digit visibility drops — not from competitors, but from AI interception of priority queries. Much of it was recoverable with structured intervention.
The risk is real and so is the opportunity.
Every leadership team should now ask:
AI discovery doesn’t need panic but it does need a strategy and a roadmap.
The brands that treat this as a structural shift will shape how they’re discovered and trusted.
The rest will slowly disappear from view.
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